Components Engine allows you to fill up an "Assistance Management Form" and keep trace of all the maintenance operations made on a machine.
The technical staff of your company will fill up the form in loco, entering his personal notes, the operations made, the spare parts changed, the date of the next check. So you will be able to realize statistics and elaborate data.
The form will be sent by mail to the main office (in case of offline consultation) or directly entered in the web (in case of online consultation).
The form can be set up fitting the company's needs and you can enter new fields and enable new voices.
Besides, through the "Assistance Management Form", your customer will be able to send you a request for assistance giving you the first information about the fault. So you can get in touch with him as soon as possible and fix an appointment with one of your technicians. For further information, contact us.
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